Privacy Policy

Last Updated: January 20, 2026

SparkStream Digital ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you visit sparkstreamdigital.ca or use our services.

1. Information We Collect

We collect information that helps us provide a premium, supportive experience for our clients:

Contact Information: Name, email address, and phone number provided through our "Start Your Growth" or contact forms.

User Input & Project Data: Business details, CRM data, and marketing objectives shared during strategy sessions or service delivery.

Automated Data: IP addresses, browser types, and usage data collected through cookies and Google Analytics to improve our website.

2. How We Use Your Data

We use your information to strategically integrate your business into the digital ecosystem:

Service Delivery: Building websites, setting up CRM automation, and managing SEO/PPC campaigns.

AI Implementation: Using data to configure AI-driven workflows and automated lead-response systems.

Communication: Sending project updates, reports, and marketing insights.

Improvement: Analyzing website performance to improve our "Ease-of-Use" value.

3. Third-Party Services & International Sharing

We use trusted third-party tools to run SparkStream Digital, including GoHighLevel (CRM), Google Analytics, and various AI service providers.

International Data Transfers: To provide high-quality, scalable services, your data may be accessed or processed by our skilled team members located in the Philippines. We ensure all overseas workers follow strict security protocols and that your data remains protected under this policy.

4. AI Data Handling

As an AI-focused agency, we may use your data to tune automated systems for your specific business use. We do not use your proprietary business data to train general-purpose AI models for other clients without your explicit consent.

5. Data Retention

We keep your personal information for as long as your account is active plus an additional two (2) years. We may keep certain data longer if required by Canadian law for tax or legal purposes.

6. Your Rights

You have the right to:

Access: Request a copy of the data we hold about you.

Correction: Ask us to fix inaccurate information.

Deletion: Request that we delete your data (subject to legal requirements).

Opt-Out: Unsubscribe from marketing emails at any time.

7. Security

We take the "Quality" value of our business seriously. We use industry-standard encryption and secure CRM environments to protect your data from unauthorized access.

8. Contact Us

For any questions about this policy or your data, please contact our Privacy Lead:

SparkStream Digital 21048 84 Ave, Langley, BC, Canada Email: [email protected]